1. Agreement and Acceptance
1.1 Who these Terms are between. These Terms of Service ("Terms") are an agreement between Job Site Canvas, LLC, an Oklahoma limited liability company ("Job Site Canvas," "we," "us," or "our"), and the business that creates a Company Account, together with each individual who uses the Service on that business's behalf (together, "Customer," "you," or "your").
1.2 Acceptance. By creating an account, or by accessing or using Job Site Canvas (the "Service"), you agree to these Terms. If you accept on behalf of a company or other entity, you confirm that you have authority to bind it, and "you" then includes that entity. If you do not agree, do not use the Service.
1.3 Business use only. The Service is for business use by people who are at least 18 years old. It is not intended for personal, family, or household use.
1.4 Related documents. Our Privacy Notice explains how we handle personal information. If you have signed a Beta Test Agreement with us, it also applies to you (see Section 5).
2. The Service
2.1 What it is. Job Site Canvas is a subscription software service for field inspection, diagramming, treatment and job documentation, and report generation. It is used in a web browser and can be installed on a supported device as a progressive web app (PWA). Installing it does not involve an app store, and Apple, Google, and other platform providers are not parties to these Terms.
2.2 Offline use. You can create and edit sketches without a connection. That work is stored on your device until it syncs, so you should reconnect regularly. Generating a report, and some other features, need an internet connection.
2.3 Trades, forms, and names. The Service supports more than one trade and may include trade-specific tools and regulator forms. Which ones are available can change over time. The Service may still show the name "Structure Sketch" in places while we update our branding.
2.4 Supported devices. We list the devices and browsers we have tested on our Support page. Other devices may work, but we cannot promise they will.
2.5 Availability and support. We work to keep the Service available, but we do not guarantee uninterrupted or error-free operation, and we may perform maintenance. Support is available at support@jobsitecanvas.com.
2.6 Changes to the Service. We may add, change, or remove features. We will give reasonable notice of a change that materially reduces core functionality for paying customers.
3. Accounts, Users, and Access
3.1 Company Accounts. Each customer works in its own separate workspace (a "Company Account"). The people the company designates as administrators ("Company Administrators") manage users, roles, access, and credentials in that workspace. Roles, and access to features such as particular regulator forms or job types, are set by your Company Administrators.
3.2 Approval and verification. We may review new Company Accounts before approving them, may check business details (including a company address, using a third-party address-verification service), and may decline or block sign-ups that look duplicate, fraudulent, or abusive.
3.3 Credentials and seats. Each user needs their own login and, where your plan is priced per user, their own paid seat. Do not share logins. You are responsible for keeping credentials confidential and for everything done under your account. Tell us promptly if you suspect unauthorized access.
3.4 Sign-in methods and devices. Where we offer them, your Company Administrators may choose sign-in methods (for example, password or Google or Microsoft sign-in) and whether devices are shared or personal. You are responsible for the devices you allow and for removing users who leave your business.
3.5 Accurate information. Keep your company and billing information accurate and up to date.
4. Customer Data and Privacy
4.1 What Customer Data is. "Customer Data" means the content you or your users put into the Service, including sketches, inspection and job records, photos, customer and property information, and company branding such as your logo.
4.2 You own it; we may use it to run the Service. As between you and us, you own your Customer Data. You give us a limited license to host, store, back up, process, transmit, and display it as needed to provide, secure, support, and improve the Service for you, and to meet legal obligations.
4.3 Your responsibility for what you enter. You are responsible for your Customer Data, including having the rights, notices, and permissions needed to enter personal information about your own clients, property owners, and others. For personal information in Customer Data, we act as your service provider and handle it on your instructions and as described in these Terms and our Privacy Notice.
4.4 Who can see it. Your Company Administrators and the users they authorize can access your Customer Data. A limited number of our personnel with a platform administrator role can access any Company Account, and they do so only for support, security, maintenance, or legal reasons.
4.5 Service providers. We use third-party providers to operate the Service, such as providers of hosting and storage, payment processing, email delivery, and address verification. The Privacy Notice describes them.
4.6 Usage information. We may use information about how the Service is used and performs, in a form that does not identify you or your clients, to operate, secure, and improve the Service.
5. Beta Program
5.1 Beta access is by request only. From time to time we offer access to pre-release versions of the Service ("Beta"). Beta access is not available by signing up on our website. You can ask for it, and it begins only after you and Job Site Canvas have both signed a Beta Test Agreement. A request through our website does not create access.
5.2 Which document controls. If you are a Beta customer, your use of the Service is governed by the Beta Test Agreement. If it conflicts with these Terms, the Beta Test Agreement controls. These Terms still apply to matters it does not address, such as accounts, acceptable use, Customer Data handling, and our intellectual property.
5.3 What to expect. Beta versions can contain errors, change without notice, or be withdrawn. Keep your own copies of anything important.
5.4 After the Beta. When the Beta ends, your access ends as the Beta Test Agreement provides, unless you move to a paid subscription under Section 6.
6. Subscriptions, Fees, and Payment
6.1 Paid subscription. Use of the Service outside a Beta requires a paid subscription. Current plans and fees are on our Pricing page and are shown to you before you buy.
6.2 Billing. Fees are billed in advance, monthly or annually as you choose, through our payment processor, Stripe. You authorize us and Stripe to charge your payment method. Adding or removing seats changes your charges going forward, and your invoices show the details.
6.3 Renewal and cancellation. Your subscription renews automatically for the same period until it is cancelled. Cancellation stops future renewals. Fees already paid are non-refundable except as required by law or stated otherwise in writing. What happens to your data after cancellation is in Section 11.
6.4 Taxes. Fees do not include taxes. You are responsible for any applicable sales, use, or similar taxes.
6.5 Price changes. We may change our fees by giving you at least 30 days' notice before the change applies to your next renewal.
6.6 Failed payments. If a payment fails, Stripe may retry it and we will let you know. If it is not resolved within 14 days of the failed renewal, we may suspend access to your Company Account. If the subscription ends, Section 11 applies.
7. Acceptable Use
You will not, and will not allow anyone under your Company Account to:
- use the Service in violation of any law or anyone else's rights;
- upload content you have no right to upload, or that is unlawful, infringing, or malicious (including malware);
- interfere with or disrupt the Service, including through excessive automated requests, load testing without our permission, or attempts to bypass rate limits, sign-in controls, seat limits, or access controls;
- try to reach another Company Account's data or any part of our infrastructure without authorization;
- share logins, or resell, sublicense, or provide the Service to anyone outside your own business without our written consent; or
- exceed reasonable storage use. Photos must be in supported image formats, and we may set fair-use limits on storage.
8. Your Responsibility for Reports and Records
8.1 Reports are your work product. The Service helps you produce inspection diagrams, treatment and job documentation, and reports, including forms prepared for regulators (for example, the ODAFF-1 report in Oklahoma). You are responsible for the accuracy and completeness of everything in them, and for reviewing each report before you issue or file it.
8.2 Licensing and compliance. You are responsible for holding any licenses or certifications your work requires and for complying with the laws and regulations that apply to your business.
8.3 No professional or regulatory advice. The Service is a software tool. It does not give legal or regulatory advice, and we do not promise that any form or template meets the requirements of a particular agency or jurisdiction, or that it is current. Check forms against the official requirements.
8.4 Recordkeeping. If the law requires you to keep records for a minimum period, that duty is yours. The Service is a working tool, not a permanent archive on your behalf (see Section 11).
9. Intellectual Property and Restrictions
9.1 Our property. The Service, including its software, design, workflows, icons and artwork, report templates and generation logic, branding, and underlying technology (together, the "Platform IP"), belongs to Job Site Canvas and is protected by copyright, trade secret, and other laws. While your subscription is active, we give you a limited, non-exclusive, non-transferable, revocable right to use the Service under these Terms. We keep all other rights.
9.2 Restrictions. You will not, and will not help anyone else to:
- decompile, disassemble, reverse engineer, or try to derive the source code, non-public interfaces, data models, or report-generation logic of the Service, except as the law expressly allows despite this restriction;
- copy or imitate the Service's specific screens, workflows, icon sets, visual design, or the particular sequence and structure of its inspection-to-diagram-to-report workflow in order to build, market, or run a competing product; or
- scrape, crawl, mirror, or use automated means to extract the Service's front-end code, design assets, or structure beyond ordinary browser use.
9.3 Feedback. If you give us suggestions or feedback about the Service, you give us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or payment. (If you are a Beta customer, the Beta Test Agreement may address feedback differently, and it controls.)
9.4 Remedies. A breach of this Section 9 is a material breach. Because money alone may not be an adequate remedy, we may also seek an injunction.
10. Confidentiality
10.1 What is confidential. "Confidential Information" means non-public information that one party discloses to the other and that is marked confidential or would reasonably be understood to be. For us it includes Platform IP, pre-release features, and non-public pricing and roadmap. For you it includes your Customer Data.
10.2 Our promises to each other. The receiving party will use Confidential Information only to use or provide the Service, protect it with reasonable care, and not disclose it except to people who need it for that purpose and are bound to protect it, or as the law requires.
10.3 Exceptions. This does not cover information that is or becomes public through no fault of the receiving party, was already known to it, was received lawfully from someone else, or was developed independently.
11. Data Export, Retention, and Deletion
11.1 Export while your account is active. You can export your own Customer Data through the Service's normal features, such as generated reports and PDFs and any export tools we offer. Export what you need before you cancel.
11.2 If your Company Account is cancelled. If your Company Account is cancelled, by you or by us (for example, for non-payment), we immediately turn off sign-in for every user in it. We keep your Customer Data, including sketches and photos, for about 90 days. If you reinstate your subscription in that time, full access returns with no data loss. About 90 days after cancellation, we permanently delete it.
11.3 Needing a copy after cancellation. Because sign-in is turned off after cancellation, you cannot export on your own during the 90 days. If you need a copy, contact support@jobsitecanvas.com. We may, at our discretion, help, but we are not required to.
11.4 If a user is removed. If a Company Administrator removes an individual user from an active, paid Company Account, we keep that user's sketches and photos, available to your Company Administrators, for about 1 year, and then permanently delete them. If the Company Account is cancelled during that year, the 90-day timeline in Section 11.2 applies instead.
11.5 Deletion is permanent. Deletion under this Section cannot be undone. Copies in backups or logs may remain for a limited time before they are overwritten.
11.6 Bulk extraction. You will not use scraping, automated tools, or abuse of our interfaces to extract Service content, templates, or functionality in order to build a competing product. This does not limit your right to export your own Customer Data through the Service's normal features, including to move to another provider.
12. Security and Incidents
12.1 Our safeguards. We use reasonable administrative, technical, and physical safeguards for the Service, including keeping each Company Account's data separate, encrypting data in transit, and storing passwords in hashed form. No system is perfectly secure, and we cannot guarantee that unauthorized access will never happen.
12.2 If something happens. If we confirm that Customer Data was accessed or disclosed without authorization, we will tell the affected Company Administrators without unreasonable delay and as the law requires.
12.3 Your part. You will use strong credentials, remove users who leave, and report suspected unauthorized access to us promptly.
13. Disclaimers and Limitation of Liability
13.1 Disclaimer. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
13.2 Limits. TO THE FULLEST EXTENT THE LAW ALLOWS, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
13.3 What this does not limit. Nothing in these Terms limits liability that cannot be limited by law.
14. Indemnification
14.1 From you. You will defend and indemnify us against third-party claims, and the resulting losses and reasonable costs, arising from your Customer Data, your use of the Service in breach of these Terms or the law, or the reports and records you issue to others using the Service.
14.2 From us. We will defend and indemnify you against third-party claims that the Service, as we provide it, infringes that party's intellectual property rights. We have no duty for claims caused by Customer Data, by changes you make, or by use outside these Terms.
14.3 How it works. The party seeking protection must give prompt notice, let the other control the defense and settlement, and cooperate reasonably. A settlement that admits fault for the protected party needs its consent.
15. Term, Suspension, and Termination
15.1 Term and cancellation. These Terms apply while you use the Service. You may cancel your subscription at any time, and cancellation takes effect as Section 6.3 and Section 11 describe.
15.2 Suspension and termination by us. We may suspend or end access for non-payment (after notice), for a security risk, or for breach of these Terms. For other breaches we will give written notice and 15 days to fix the problem. For a breach of Section 7 or Section 9 we may act immediately.
15.3 What continues. Sections that by their nature should continue (including 9, 10, 11, 13, 14, 16, and 17) continue after these Terms end.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict-of-laws rules. Before starting a formal claim, each party will first try in good faith to resolve the dispute by contacting the other. Any dispute that is not resolved will be brought only in the state or federal courts located in Oklahoma, and each party consents to those courts' jurisdiction and venue.
17. General
17.1 Changes to these Terms. We may update these Terms. We will give at least 30 days' notice of material changes in the Service or by email before they take effect. We may ask you to accept the updated Terms to keep using the Service, and we keep a record of each acceptance. Continued use after the effective date also counts as acceptance.
17.2 Entire agreement. These Terms, the Privacy Notice, and any signed Beta Test Agreement or order form are the whole agreement about the Service. If they conflict, the signed document controls over these Terms.
17.3 Assignment. You may not assign these Terms without our written consent. We may assign them in a merger, acquisition, or sale of our business.
17.4 Other terms. If any part of these Terms is unenforceable, the rest stays in effect. Not enforcing a right is not giving it up. Neither party is liable for delay caused by events beyond its reasonable control. These Terms do not create a partnership, agency, or joint venture, and nobody else has rights under them.
17.5 Notices. We may send notices to the email address of your Company Administrator or post them in the Service. Send notices to us at support@jobsitecanvas.com.
18. Contact
Job Site Canvas, LLC
7330 S. Trenton Ave, Tulsa, OK 74136, United States
Email: support@jobsitecanvas.com